Privacy Policy

This Privacy Policy explains how Sankra Online may handle information generated when visitors browse the website, use navigation features or contact us. Sankra Online is an informational website and is separate from the Sankra casino operator.

Information we may receive

Normal web-server activity can create technical records such as IP address, browser type, device category, approximate region, requested pages, referral data and timestamps. These records may be used to keep the website available, diagnose faults, prevent misuse and understand broad traffic patterns.

If you contact us at [email protected], we may receive the email address you use, your message and any information you choose to include. Do not send casino passwords, full payment-card details, identity documents or other highly sensitive account material to this informational site.

How information may be used

Information may be used to operate the website, improve layout and performance, respond to legitimate enquiries, investigate technical problems and protect the service against malicious activity. Aggregated analytics may be used to understand which pages and devices are most commonly used.

We do not need casino-account credentials to provide editorial information. Any third-party casino account is governed by the operator's own privacy practices rather than this policy.

Service providers

Hosting, security, analytics or content-delivery providers may process limited technical information as part of providing their services. Their processing is subject to their own agreements and policies. We aim to use only the amount of information reasonably necessary for the service involved.

External services may operate in different countries and may apply their own retention or security practices. Visitors should review the privacy information of any external site they choose to visit.

Retention and security

Technical logs may be retained for reasonable operational and security periods. Direct correspondence may be kept while an enquiry is active and for a limited period afterwards where needed for record keeping. No online system can guarantee absolute security, so visitors should avoid sending information that is unnecessary for the question being asked.

Your choices

You can control cookies and local storage through browser settings. You may also contact us to ask a general question about information you have voluntarily sent to this site. Because technical records can be anonymous or aggregated, it may not always be possible to identify a specific record as belonging to one visitor.

External websites

This site can contain buttons that lead away from Sankra Online. Once you leave this domain, the destination site's privacy policy and data practices apply. Review those rules before creating an account or submitting payment or identity information.